Terms of service
TERMS OF SERVICE
Last Updated: August 20, 2026
OVERVIEW
This website is operated by Lakonia Imports LLC, doing business as TRULY GREEK. Throughout this website and these Terms of Service, the terms “TRULY GREEK,” “we,” “us,” and “our” refer to Lakonia Imports LLC.
TRULY GREEK offers this website, including all information, tools, products, and services available through this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available by hyperlink.
These Terms apply to all users of the website, including, without limitation, browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the website or use our Services.
Any new features, products, services, or tools added to the store will also be subject to these Terms.
You may review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given us permission to allow any of your minor dependents to use this website.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in using the Service, violate any applicable laws or regulations, including copyright laws.
You must not transmit worms, viruses, malware, or other code of a destructive or malicious nature.
A breach or violation of any of these Terms may result in immediate termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You understand that information you submit through the Service, excluding credit card information, may be transferred across various networks and may be changed to conform to technical requirements of connecting networks or devices.
Credit card information is encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or contact through the website without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this website is inaccurate, incomplete, or not current.
Material on this website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting more complete, accurate, current, or primary sources of information.
Any reliance on information provided through this website is at your own risk.
This website may contain historical information. Historical information is provided for reference only and may no longer be current.
We reserve the right to modify the contents of this website at any time, but we are under no obligation to update information except where required by applicable law.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify, suspend, or discontinue the Service, or any part of it, without notice.
To the maximum extent permitted by law, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 — PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through our website.
Products may have limited quantities and may be eligible for return, refund, or exchange only in accordance with our Refund Policy:
https://truly-greek.com/policies/refund-policy
We make reasonable efforts to display product images and colors accurately. However, we cannot guarantee that your computer, mobile device, or other display will accurately reproduce product colors.
We reserve the right, but are not obligated, to limit sales of our products or Services to any person, household, geographic region, or jurisdiction on a case-by-case basis.
We may limit quantities of products or Services offered or purchased.
Product descriptions, availability, and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product or Service at any time.
Any offer for a product or Service made through this website is void where prohibited by law.
Except where otherwise required by applicable law, we do not warrant that any product, Service, information, or other material purchased or obtained through the Service will meet every individual expectation.
SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
At our discretion, we may limit or cancel quantities purchased per person, household, customer account, payment method, billing address, shipping address, or order.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, telephone number, or other contact information provided at the time the order was submitted.
We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by unauthorized dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
You agree to promptly update your account information, including your email address, billing information, payment method details, and expiration dates, so that we can complete transactions and contact you when necessary.
For additional information, please review our Refund Policy:
https://truly-greek.com/policies/refund-policy
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsements of any kind.
We will have no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools is entirely at your own risk and discretion. You should review and understand the terms provided by the applicable third-party provider before using those tools.
We may introduce additional Services, features, tools, or resources in the future. Such additions will also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Certain content, products, Services, or functionality available through our website may include materials, services, or links provided by third parties.
Third-party links may direct you to websites that are not affiliated with TRULY GREEK or Lakonia Imports LLC.
We are not responsible for examining or evaluating third-party content, accuracy, products, services, websites, practices, or policies.
To the fullest extent permitted by law, we do not warrant and will not be liable for third-party materials, websites, products, Services, or transactions.
You should carefully review the policies and practices of any third party before entering into a transaction with them.
Questions, complaints, or claims concerning third-party products or Services should be directed to the applicable third party.
SECTION 9 — USER COMMENTS, FEEDBACK, REVIEWS, AND OTHER SUBMISSIONS
If you submit reviews, ideas, suggestions, proposals, contest entries, plans, feedback, photographs, comments, or other materials to us, whether at our request or voluntarily, you agree that we may use those materials as permitted by applicable law.
Unless otherwise agreed in writing, we are under no obligation to:
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Maintain submissions in confidence;
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Pay compensation for submissions; or
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Respond to submissions.
We may monitor, edit, reject, or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, abusive, misleading, objectionable, or in violation of another party's intellectual property rights or these Terms.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality, or other proprietary rights.
Your submissions must not contain unlawful, abusive, obscene, defamatory, malicious, or misleading material, viruses, malware, or other harmful code.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any submission.
You are responsible for the content and accuracy of materials you submit.
SECTION 10 — PERSONAL INFORMATION
Your submission and our processing of personal information through the store are governed by our Privacy Policy.
You can review our Privacy Policy here:
https://truly-greek.com/policies/privacy-policy
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions.
These may relate to product descriptions, ingredients or product information, pricing, promotions, offers, shipping charges, transit times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate, including after an order has been submitted, subject to applicable law.
We are under no obligation to update, amend, or clarify information except where required by law.
SECTION 12 — PROHIBITED USES
In addition to other prohibitions contained in these Terms, you are prohibited from using the website, Service, or its content:
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For any unlawful purpose;
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To solicit others to participate in unlawful acts;
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To violate international, federal, state, provincial, or local laws, regulations, rules, or ordinances;
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To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
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To harass, abuse, insult, harm, defame, intimidate, discriminate against, or otherwise unlawfully target another person;
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To submit false, fraudulent, or misleading information;
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To upload or transmit viruses, malware, or other malicious code;
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To collect or track personal information about others without lawful authorization;
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To spam, phish, pharm, pretext, scrape, spider, crawl, or engage in similar abusive activities;
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For obscene or unlawful purposes;
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To interfere with or circumvent security features of the Service, related websites, other websites, systems, or the Internet.
We reserve the right to terminate your use of the Service for violations of these prohibited uses.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of the Service will always be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained through use of the Service will always be accurate or reliable.
From time to time, we may suspend, limit, or discontinue the Service or portions of the Service.
You expressly agree that, except where otherwise required by applicable law, your use of or inability to use the Service is at your own risk.
The Service and products and Services delivered through the Service are provided “as is” and “as available,” except as expressly stated otherwise.
To the maximum extent permitted by applicable law, we disclaim implied warranties or conditions, including merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
To the maximum extent permitted by law, Lakonia Imports LLC, doing business as TRULY GREEK, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, and representatives will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or products purchased through the Service.
Where certain jurisdictions do not permit the exclusion or limitation of certain damages or warranties, our liability will be limited to the maximum extent permitted by applicable law.
SECTION 14 — INDEMNIFICATION
You agree, to the extent permitted by applicable law, to indemnify, defend, and hold harmless Lakonia Imports LLC, doing business as TRULY GREEK, together with our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and representatives, from claims or demands, including reasonable attorneys' fees, arising from:
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Your breach of these Terms or documents incorporated by reference;
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Your violation of applicable law; or
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Your violation of the rights of a third party.
SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by law.
Any unenforceable portion will be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 16 — TERMINATION
The obligations and liabilities incurred by the parties before termination will survive termination where appropriate.
These Terms remain effective unless and until terminated by either you or us.
You may stop using our Services at any time.
If, in our reasonable judgment, you fail or we suspect that you have failed to comply with these Terms, we may terminate or restrict your access to the Service, subject to applicable law.
You will remain responsible for amounts properly due before termination.
SECTION 17 — ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
These Terms, together with policies and operating rules posted by us on the website relating to the Service, constitute the entire agreement and understanding between you and us concerning your use of the Service.
They supersede prior or contemporaneous agreements, communications, and proposals relating to the Service, whether oral or written, including prior versions of these Terms.
Any ambiguities in interpreting these Terms will not automatically be construed against the drafting party.
SECTION 18 — GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with the applicable laws of the United States.
SECTION 19 — SMS MARKETING TERMS
By providing your mobile telephone number and consenting to TRULY GREEK's SMS marketing program, including through checkout, sign-up forms, subscription tools, or other consent mechanisms, you agree to receive recurring text messages from TRULY GREEK.
Messages may include:
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Marketing and promotional offers;
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Product announcements;
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Abandoned cart or abandoned checkout reminders;
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Order-related or transactional notifications;
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Subscription-related communications;
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Requests for product reviews; and
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Other messages related to your relationship with TRULY GREEK.
Message frequency may vary.
Consent to receive marketing text messages is not a condition of purchase.
To unsubscribe from marketing text messages, reply STOP to a message you receive from us or use another opt-out method we provide.
For assistance, reply HELP to the number from which you received the message or contact us using the information listed below.
We do not charge you for participating in our SMS program. However, your wireless carrier may charge message, data, or other fees. Message and data rates may apply.
We may change the telephone number or short code used to operate our SMS program. Where appropriate, we may notify you of such changes.
Messages sent to a telephone number or short code that is no longer operated by us may not be received.
To the maximum extent permitted by law, we are not responsible for failed, delayed, or misdirected delivery of messages, errors in message content, or actions taken or not taken in reliance upon a message.
Your privacy is important to us. For information regarding how we collect, use, and protect personal information, please review our Privacy Policy:
https://truly-greek.com/policies/privacy-policy
SECTION 20 — CHANGES TO THESE TERMS
You may review the most current version of these Terms at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any portion of these Terms by posting changes to the website.
It is your responsibility to review this page periodically.
Your continued access to or use of the website or Service following publication of changes constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
SECTION 21 — CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Lakonia Imports LLC
Doing business as TRULY GREEK
Humble, TX 77346
United States
Email: service@lakonia-import.com
Phone: (713) 609-1960
Website: https://truly-greek.com
For general customer service inquiries, you may also use the Contact Us page on the TRULY GREEK website.